Effective date: 2026-02-27
YourStylist Studio provides digital analysis and digital outputs. No physical goods are shipped.
Payments are processed by Polar under its payment processing framework.
Because fulfillment is digital and typically immediate, completed deliveries are generally non-refundable except where required by applicable law or where a verified technical failure prevented delivery.
If access or output delivery fails due to a confirmed technical issue, we may offer remediation such as re-delivery, access restoration, or a refund where appropriate.
Submit a request through the official support channel with order details, purchase date, and issue description.
Please contact support before initiating a chargeback so we can investigate and resolve the issue quickly.